As we have been providing recruitment and Human Resources consulting for 25 years, we inevitably know the ins and out of job issues and skill management. We are also fully aware of the regional economic and social background, which feeds these problems.
Our quality policy, which is leant on the ISO 9001 certification, rests on strong committments that are guaranteed through very operational procedures and on the continuous improvement of our processes and counsulting practices.
Thus, the satisfaction of our customers and the respect of the men and women we assess and support are much more than a mere statement of values. It is well and truly our daily way of behaving.
Customer satisfaction
Beyond the careful attention that we pay to the needs of our customers, their satisfaction results from:
Concrete and accurate committments which are defined at the very beginning of our assignment
An efficient management of recruitment risks
An assessment made by our customers with regards to the quality of our services at the end of each assignment as well as an analysis of the recruitment process that we carry out, to define and implement potential improvement guidelines
Applicant registration, assessement, information and follow-up conditions are our daily concern as we comply with the NF X50-767 standard, which refers to the quality of services in recruitment consulting.
Our committment to absolute confidentiality, the absence of any kind of discrimination are particularly submitted to concrete procedures and regular audits. As we signed the Diversity Charter, we have committed ourselves to respect its principles according to our Ethics Charter.
Finally, our reasonable flexibility always allows us to find the day, time and place, which are the most suitable with our assessment assignment and the applicant’s own constraints.
